Help

What is WAME?

WAME allows you to create short links that automatically open a WhatsApp chat with a predefined message.

Example:

wame.live/support

When someone clicks this link, WhatsApp opens with your number and message ready.

How to create a link

1️⃣ Go to Create

2️⃣ Enter your WhatsApp number

3️⃣ Write a message

4️⃣ Choose your brand name

5️⃣ Click Create Link

Create
Chat
Share

Plan Limits

Free users cannot create links.

Monthly Plan → 10 Links

Quarterly Plan → 100 Links

Yearly Plan → Unlimited Links

Analytics Features

WAME tracks useful information about your links:

Country
Device
Daily Stats
Unique Clicks
Referrer
Time

Frequently Asked Questions

Why is my link not working?
There are several possible reasons why your link may not work:

1. Link is disabled
Check your dashboard and make sure the link status is set to Active.

2. Subscription expired
Links automatically stop working when your subscription ends.

3. Brand Name was changed
If you edited your link, the old URL may no longer work.

4. Incorrect link shared
Make sure you share the correct link format:
https://wame.live/your-brand-name
Why did my link expire?
Your links automatically expire when your subscription plan expires.

Example:
• Monthly plan → valid for 30 days
• Quarterly plan → valid for 90 days
• Yearly plan → valid for 365 days

To reactivate expired links, simply renew your subscription.
Can I edit my link after creating it?
Yes. You can edit your link anytime.

Steps:
1. Go to Dashboard
2. Click Open on the link you want to edit
3. Update your number or message
4. Click Update Link

Your short URL will remain the same unless you change the brand name.
Can I change my WhatsApp number later?
Yes. You can change your WhatsApp number anytime by editing the link.

After updating the number, all future clicks on the same link will open WhatsApp with the new number.
Where can I share my WAME link?
You can share your link anywhere online.

Popular places include:
• Instagram bio
• Facebook page
• YouTube description
• Telegram channels
• Websites
• Email signatures
• Marketing advertisements

Anyone clicking the link will be redirected directly to WhatsApp chat.
What analytics does WAME provide?
WAME provides detailed analytics to help you understand your traffic.

Analytics include:
• Total clicks
• Unique visitors
• Daily click charts
• Country tracking
• Device tracking (mobile, desktop, tablet)
• Referrer sources

These insights help you understand where your customers are coming from.
What are unique clicks?
Unique clicks count the number of different users who clicked your link.

Example:
If the same person clicks your link 5 times, it will count as:
• 5 total clicks
• 1 unique click

This helps you measure the actual number of visitors.
Is my WhatsApp number visible to everyone?
Your WhatsApp number is used internally to open the chat but it is not displayed directly in your short link.

Example:
Your number: +91 9876543210
Short link shared:
wame.live/support

Users only see the short link.
How many links can I create?
The number of links depends on your subscription plan.

Monthly Plan
You can create up to 10 links.

Quarterly Plan
You can create up to 100 links.

Yearly Plan
You can create unlimited links.
Can I disable a link without deleting it?
Yes. You can disable any link temporarily.

Steps:
1. Open the link from dashboard
2. Turn off the Status toggle
3. Save changes

Disabled links will stop redirecting visitors until you enable them again.
Do users need WhatsApp installed?
Yes. Users need WhatsApp installed on their device to start the chat.

If WhatsApp is not installed, the link may open WhatsApp Web or prompt the user to install the app.
Need help? Contact support

support@wame.live